Terms of service

Last updated: June 23, 2026

Overview

This website is operated by Notcoy, Inc. Throughout the site, the terms “Notcoy,” “we,” “us,” and “our” refer to Notcoy, Inc. Notcoy offers this website, including all information, tools, products, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website, using any part of the website, creating an account, submitting information, placing an order, subscribing to our email or SMS marketing, or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced herein or available by hyperlink.

These Terms of Service apply to all users of the website, including without limitation browsers, customers, vendors, merchants, contributors of content, and any other users of the Service.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website, use the Service, or purchase products from us.

Any new features, tools, products, or services added to the current store will also be subject to these Terms of Service. You can review the most current version of these Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates or changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. Shopify provides us with the ecommerce platform that allows us to sell our products and services to you.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority in your state, province, or country of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products, website, or Service for any illegal or unauthorized purpose. You may not, in the use of the Service, violate any laws in your jurisdiction, including without limitation copyright laws, consumer protection laws, privacy laws, or telecommunications laws.

You must not transmit any worms, viruses, malware, or any code of a destructive nature.

A breach or violation of any of these Terms may result in immediate termination of your access to the Service.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time, to the fullest extent permitted by law.

You understand that your content, excluding credit card information, may be transferred unencrypted and may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, exploit, scrape, reverse engineer, or misuse any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without express written permission from us.

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 - Accuracy, Completeness, and Timeliness of Information

We make reasonable efforts to provide accurate information on our website, but we are not responsible if information made available on this site is inaccurate, incomplete, outdated, or otherwise not current.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information except as required by law.

You agree that it is your responsibility to monitor changes to our site.

Section 4 - Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify, suspend, or discontinue the Service, or any part, product, feature, or content thereof, without notice at any time.

We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 - Products and Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return, refund, cancellation, or exchange only according to our Return Policy and these Terms.

We have made every effort to display as accurately as possible the colors, textures, materials, dimensions, finishes, and images of our products that appear on the website. We cannot guarantee that your computer monitor, phone screen, or device display will accurately show product colors or finishes.

Some products may be handmade, hand-finished, made from natural materials, or produced in small batches. Slight variations in color, size, texture, finish, shape, pattern, weave, print placement, wood grain, surface, or other product characteristics are not considered defects.

Product descriptions, dimensions, weights, materials, care instructions, shipping estimates, availability, and pricing are provided for convenience and may change without notice. We reserve the right to correct any errors, inaccuracies, or omissions at any time.

We reserve the right, but are not obligated, to limit the sales of our products or Service to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or services that we offer. We reserve the right to discontinue any product at any time.

Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Section 6 - Product Use and Safety

You agree to use all products only for their intended purpose and in accordance with any product descriptions, care instructions, safety instructions, or other guidance provided by us.

You are responsible for inspecting products before use. Do not use any product that appears damaged, unsafe, defective, unstable, or unsuitable for use.

For glassware, ceramic, furniture, rugs, textiles, decor, and other home goods, you acknowledge that improper use, improper installation, improper cleaning, misuse, dropping, impact, exposure to unsuitable conditions, or failure to follow care instructions may result in damage, breakage, staining, injury, or other loss.

Furniture and wall-mounted products should be installed, placed, anchored, and used safely and appropriately. Where anti-tip hardware, mounting hardware, or installation instructions are provided or recommended, you are responsible for using them properly.

To the fullest extent permitted by law, we are not responsible for damage, injury, or loss arising from misuse, improper installation, improper care, unauthorized modification, or use of products in a manner inconsistent with their intended purpose.

Section 7 - Preorders, Backorders, Custom Products, and Made-to-Order Items

Some products may be offered for preorder, backorder, custom order, or made-to-order purchase. Estimated production, dispatch, shipping, or delivery dates are estimates only and are not guaranteed unless expressly stated in writing.

Preorder, backorder, custom, and made-to-order timelines may change due to production schedules, material availability, quality control, customs processing, port delays, carrier delays, fulfillment delays, force majeure events, or other circumstances outside our control.

If we are unable to ship an order within the stated or legally required timeframe, we will provide updates and any cancellation or refund rights required by applicable law.

Custom, made-to-order, personalized, modified, final-sale, or specially sourced products may be ineligible for cancellation, return, refund, or exchange once confirmed, purchased, or moved into production, except where required by law or where the product arrives damaged, defective, or materially different from what was ordered.

By placing a preorder, custom order, or made-to-order purchase, you acknowledge the stated estimated timeline and understand that the timeline may change.

Section 8 - Accuracy of Billing and Account Information

We reserve the right to refuse, limit, or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, per business, per account, per payment method, or per order.

These restrictions may include orders placed by or under the same customer account, the same credit card, the same billing address, the same shipping address, or orders that appear to be placed by dealers, resellers, distributors, bots, or unauthorized purchasing agents.

If we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address, or phone number provided at the time the order was placed.

You agree to provide current, complete, and accurate purchase, billing, shipping, account, and contact information for all purchases made at our store. You agree to promptly update your account and other information, including email address, phone number, shipping address, billing address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You are responsible for ensuring that your shipping address is accurate and deliverable. We are not responsible for orders shipped to an incorrect address provided by you.

Section 9 - Payments, Promotions, and Discounts

All prices are listed in the currency displayed at checkout. Taxes, duties, shipping charges, and other fees may be calculated separately and added at checkout where applicable.

We may offer promotional codes, discounts, referral offers, free gifts, bundles, sale pricing, or other promotions from time to time. Promotions are subject to the terms stated at the time of offer and may be modified, limited, suspended, or discontinued at any time.

Promotional codes may be subject to minimum order values, product exclusions, geographic restrictions, expiration dates, usage limits, customer eligibility requirements, or other conditions. Unless expressly stated, promotions cannot be combined, applied retroactively, redeemed for cash, applied to prior purchases, or used on excluded products.

We reserve the right to cancel, refuse, or adjust any promotion, discount, or order where we believe there has been error, misuse, fraud, abuse, or violation of the applicable promotional terms.

Section 10 - Shipping, Delivery, and Risk of Loss

Shipping and delivery dates are estimates only and are not guaranteed unless expressly stated in writing.

We are not responsible for delays caused by carriers, customs, weather, strikes, labor issues, fulfillment partners, incorrect addresses, failed delivery attempts, import processing, security inspections, or events outside our reasonable control.

Orders may ship in multiple packages or from multiple warehouses. Items in the same order may arrive separately.

Once an order has been dispatched, we may be unable to cancel, redirect, or modify the shipment.

For international orders, you are responsible for any customs duties, taxes, import fees, brokerage fees, or other charges imposed by your country, unless expressly stated otherwise at checkout. If a package is refused, abandoned, returned, or rejected due to unpaid duties, taxes, incorrect address, or failure to collect the package, any refund will be subject to our Return Policy and may exclude original shipping charges, return shipping charges, customs charges, or other costs incurred by us.

If tracking shows that an order has been delivered but you cannot locate it, you must contact us promptly. We may assist with carrier claims or replacement options at our discretion and subject to our policies, but we are not responsible for theft, loss, or damage after delivery to the address provided, except where required by law.

Section 11 - Returns, Refunds, Exchanges, and Cancellations

Returns, refunds, exchanges, replacements, and cancellations are governed by our Return Policy, Refund Policy, product-specific terms, and these Terms.

We reserve the right to refuse returns or refunds that do not comply with our policies, including returns requested outside the eligible return window, items not returned in acceptable condition, final-sale items, custom items, made-to-order items, or products damaged due to misuse, improper care, or normal wear and tear.

Refunds, when approved, will generally be issued to the original payment method. Processing times may vary depending on your payment provider, bank, or card issuer.

Shipping fees, duties, taxes, route protection fees, gift wrapping, handling charges, and other fees may be non-refundable unless required by law or expressly stated in our policies.

If you receive a damaged, defective, incorrect, or missing item, you must contact us promptly with your order number and supporting photos or information so we can review and resolve the issue.

Section 12 - Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without any endorsement.

We will have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider.

We may, in the future, offer new services, features, tools, or resources through the website. Such new features, tools, or services will also be subject to these Terms of Service.

Section 13 - Third-Party Links

Certain content, products, tools, and services available through our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites or services that are not affiliated with us. We are not responsible for examining or evaluating the content, accuracy, policies, products, services, availability, or security of any third-party websites or services.

We do not warrant and will not have any liability or responsibility for third-party materials, websites, products, services, or transactions.

Please review carefully the third party’s policies and practices before you engage in any transaction or provide any information. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.

Section 14 - User Comments, Reviews, Feedback, and Other Submissions

If, at our request, you send certain specific submissions, such as contest entries, reviews, photos, testimonials, or survey responses, or if you send us creative ideas, suggestions, proposals, plans, photos, videos, comments, reviews, or other materials without a request from us, whether online, by email, by postal mail, on social media, or otherwise, you agree that we may use, edit, copy, publish, distribute, translate, display, repost, and otherwise use such submissions in any medium, without restriction, compensation, or obligation to you, except where prohibited by law.

We are under no obligation to maintain any comments in confidence, pay compensation for any comments, or respond to any comments.

You agree that your comments and submissions will not violate any rights of any third party, including copyright, trademark, privacy, publicity, personality, or other personal or proprietary rights.

You further agree that your comments and submissions will not contain unlawful, abusive, obscene, defamatory, threatening, harassing, misleading, false, malicious, or otherwise objectionable material, or any computer virus, malware, or other harmful code.

You may not use a false email address, impersonate someone else, or otherwise mislead us or third parties as to the origin of any comments or submissions.

You are solely responsible for any comments or submissions you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

Section 15 - Personal Information

Your submission of Personal Information through the store is governed by our Privacy Policy.

By using the Service, submitting Personal Information, placing an order, or subscribing to email or SMS marketing, you acknowledge that we may collect, use, disclose, and process Personal Information as described in our Privacy Policy.

Section 16 - Email and SMS Marketing Terms

By subscribing to our email marketing, you agree to receive marketing emails from Notcoy, including product updates, promotional offers, launch announcements, cart reminders, back-in-stock alerts, and other brand communications. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any marketing email or contacting us at hi@notcoy.com.

By providing your phone number and opting in to SMS marketing, you agree to receive recurring automated marketing text messages from Notcoy at the phone number provided. These messages may include promotional offers, product updates, cart reminders, back-in-stock alerts, launch updates, and other marketing communications.

Consent to receive SMS marketing messages is not a condition of purchase. Message frequency may vary, up to 4 marketing messages per month. Message and data rates may apply. Your wireless carrier may charge you for text messages according to your mobile plan.

You may opt out of SMS marketing at any time by replying STOP to any message. After you opt out, we may send one final message confirming your opt-out. After that, you will no longer receive marketing text messages from us unless you opt in again.

For help by text, reply HELP. You may also contact us at hi@notcoy.com.

You represent that you are the account holder or customary user of the phone number you provide, or that you have permission from the account holder to opt in to receive messages. You agree to notify us or opt out if your phone number changes or is reassigned.

We are not responsible for delayed, failed, blocked, filtered, or undelivered messages. Wireless carriers are not liable for delayed or undelivered messages.

We may modify, suspend, or terminate our email or SMS marketing programs at any time.

Our collection and use of your information in connection with email and SMS marketing is described in our Privacy Policy.

Section 17 - Intellectual Property

All content on the website, including without limitation text, graphics, logos, icons, images, product names, product designs, photographs, videos, illustrations, digital downloads, data compilations, page layouts, copy, branding, and software, is owned by or licensed to Notcoy and is protected by copyright, trademark, trade dress, and other intellectual property laws.

You may not copy, reproduce, modify, distribute, transmit, display, publish, sell, license, create derivative works from, or exploit any content from the website without our prior written permission.

The name “Notcoy,” our logos, product names, product designs, and brand assets may not be used in connection with any product or service that is not ours, in any manner likely to cause confusion, or in any manner that disparages or discredits us.

Nothing in these Terms gives you any right, title, or interest in or to our intellectual property.

Section 18 - Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions. These may relate to product descriptions, pricing, promotions, offers, discounts, shipping charges, transit times, availability, dimensions, materials, colors, or other product or service details.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if information in the Service or on any related website is inaccurate at any time without prior notice, including after you have submitted your order.

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law.

No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Section 19 - Prohibited Uses

In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site, Service, or content:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in unlawful acts;

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, disability, or any other protected characteristic;

(f) to submit false, misleading, fraudulent, or inaccurate information;

(g) to upload or transmit viruses, malware, or any other type of malicious code that may affect the functionality or operation of the Service, any related website, other websites, or the internet;

(h) to collect, scrape, track, or misuse the Personal Information of others;

(i) to spam, phish, pharm, pretext, spider, crawl, scrape, or engage in similar abusive activity;

(j) for any obscene, abusive, deceptive, fraudulent, harmful, or immoral purpose;

(k) to interfere with or circumvent the security features of the Service, any related website, other websites, or the internet;

(l) to use automated systems, bots, scripts, or other tools to place orders, reserve inventory, scrape content, or interfere with the Service;

(m) to resell products in violation of any applicable restrictions or without our authorization.

We reserve the right to terminate your use of the Service or any related website for violating any prohibited uses.

Section 20 - Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, error-free, or free from viruses or other harmful components.

We do not warrant that the results obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk.

The Service and all products and services delivered to you through the Service are, except as expressly stated by us, provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including without limitation implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

To the fullest extent permitted by law, in no case shall Notcoy, Inc., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, licensors, or partners be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, exemplary, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, loss of goodwill, or any similar damages, whether based in contract, tort, negligence, strict liability, or otherwise, arising from your use of the Service or any products procured using the Service.

This limitation includes, without limitation, any claim related to errors or omissions in any content, product delays, shipping delays, delivery failures, product misuse, third-party services, or any loss or damage of any kind incurred as a result of the use of the Service or any content or product posted, transmitted, sold, or otherwise made available through the Service, even if advised of the possibility of such damages.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability will be limited to the maximum extent permitted by law.

Nothing in these Terms is intended to limit any rights you may have under applicable consumer protection laws that cannot be waived by contract.

Section 21 - Indemnification

You agree to indemnify, defend, and hold harmless Notcoy, Inc. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from and against any claim, demand, damages, losses, liabilities, costs, or expenses, including reasonable attorneys’ fees, made by any third party due to or arising out of:

(a) your breach of these Terms of Service or the documents they incorporate by reference;

(b) your violation of any law or the rights of a third party;

(d) your comments, reviews, submissions, or other content;

(e) your fraud, negligence, willful misconduct, or unauthorized activity.

Section 22 - Force Majeure

We will not be liable or responsible for any failure or delay in performance caused by events beyond our reasonable control, including without limitation acts of God, natural disasters, epidemics, pandemics, war, terrorism, civil unrest, labor disputes, strikes, supply chain disruptions, manufacturing delays, port delays, customs delays, carrier delays, power outages, internet outages, governmental actions, changes in law, fires, floods, severe weather, or other events outside our reasonable control.

Section 23 - Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision will nonetheless be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion will be deemed severed from these Terms of Service, and such determination will not affect the validity and enforceability of any remaining provisions.

Section 24 - Termination

The obligations and liabilities of the parties incurred prior to the termination date will survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us.

You may terminate these Terms at any time by notifying us that you no longer wish to use our Service, or by ceasing to use our website.

If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Service, or any part thereof.

Section 25 - Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service.

These Terms supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of these Terms of Service.

Any ambiguities in the interpretation of these Terms will not be construed against the drafting party.

Section 26 - Governing Law

These Terms of Service and any separate agreements whereby we provide you products or services will be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws that cannot be waived or limited by contract.

Section 27 - Changes to Terms of Service

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes.

Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 28 - Contact Information

Questions about these Terms of Service should be sent to us at hi@notcoy.com.

Notcoy, Inc.

800 N King Street

Suite 304-1980

Wilmington,

DE 19801

United States

Email: hi@notcoy.com